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Uber rolls out ChatGPT Work to 30,000 employees

·2026.10.22 09:00

Key point

The expansion from a 1,000-person pilot makes ChatGPT Work Uber's first company-wide agentic platform for knowledge work.

Details

  • Uber has launched a company-wide rollout of ChatGPT Work, making the agent available to more than 30,000 employees globally.
  • The deployment expands from an initial pilot of 1,000 employees and marks Uber's first company-wide use of an agentic platform tailored for knowledge work.
  • ChatGPT Work integrates with daily tools including Google Drive, Gmail, Google Calendar, and Slack to handle multi-step tasks like research, meeting briefs, and data analysis.
  • The platform uses GPT-6.1 Sol as the default model, balancing frontier performance and cost efficiency, while also providing access to OpenAI's multimodal capabilities for voice and image generation.
  • Support for the rollout includes Uber's internal AI skills library, approved integrations, and dedicated training for teams in operations, finance, marketing, and product.
  • Uber's developers and software engineering teams will continue using Codex to accelerate software development alongside the new ChatGPT Work deployment.
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