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ChatGPT Enterprise and Edu users face mandatory workspace merge with no undo option

·2026.10.28 22:11

Key point

Enterprise and Edu users have a 7-day window to merge or export before losing access to personal chats, with no option to reverse the migration.

Details

  • Enterprise and Edu users with verified domains can be forced to merge personal ChatGPT accounts into work workspaces, with a strict 7-day deadline to merge or export and deactivate the personal account.
  • The migration is irreversible; content cannot be moved back from the company workspace to the personal one, and self-service export is unavailable in Business or Enterprise workspaces after the merge.
  • The official export process can take up to 7 days to arrive, with download links expiring 24 hours after delivery, creating a critical timing risk for users on the 7-day grace period.
  • Migrated chats fall under organizational access and retention rules, meaning users may lose access if they leave the company or lose their seat, and certain data like older conversations, shared GPTs, and custom plugins may not transfer or may be deleted later.
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