Workday cuts AI agent prototype time from 5 months to under 1 day using LangGraph and LangSmith

·2026.11.11 01:00

Key point

A team of four engineers built the platform on Workday's infrastructure, which has since grown to roughly 30 members.

Details

  • Workday built an internal developer platform for AI agents using LangGraph for orchestration and LangSmith for tracing, observability, and evals.
  • Prototype development time dropped from 4 to 5 months to under 1 day, with authentication and security requirements baked into the staging environment.
  • The platform team grew from 4 to roughly 30 members following the successful deployment of the system.
  • Workday created a Python SDK called "Workday LangChain" that wraps LangChain primitives and routes them through internal services like an LLM gateway and RAG retrieval service.
  • The platform includes an Agent System of Record, a governance layer that controls which APIs agents are allowed to access.
  • LangGraph's graph-based model allows engineers to build simple ReAct loops to complex deterministic workflows without platform constraints on agent design.
  • All agent servers run with built-in support for A2A and MCP protocols, ensuring immediate compliance without additional backend work.

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