The Story of Accessibility for Everyone

Accessibility means designing products or services so that everyone—regardless of age, gender, or disability—can use them equally. This goes beyond mere consideration for people with disabilities; it aims to provide beneficial value to all users, including an aging society and digitally underserved groups.

Complying with accessibility can be expected to bring the following effects.

• Expanding the user base: You can secure approximately 1.85 million potential customers with visual, hearing, and physical disabilities.
• Compliance with legal requirements: Prevents legal risks by complying with relevant regulations such as the Act on the Prohibition of Discrimination Against Persons with Disabilities.
• Providing convenience for all users: Offers features useful even to non-disabled people, such as dark mode or video subtitles.
• Improving corporate image: Builds an image as a company fulfilling its social responsibility.

However, in the process of securing accessibility, obstacles such as reduced productivity due to development and verification work, or design constraints, may exist. Therefore, accessibility is a challenge that requires not just technical solutions but also close collaboration among PMs, designers, and developers, backed by organizational understanding.