Anthropic Launches Blueprint for Building Commerce Agents on Claude

Anthropic has released a blueprint to help engineering teams build commerce agents on Claude, aiming to get agents running in days. The repository includes harnesses, patterns, and guardrails, along with reference implementations for a shopping agent and a merchant agent tailored for retail, travel, and other commerce platforms. Retailers running shopping agents on Claude have seen carts up to 35% larger and shoppers 60% more likely to complete a purchase.

The Shopping Agent

The shopping agent integrates into apps or websites, handling natural language requests like "I need a tent, sleeping bag, and stove for a weekend trip with two kids." It can search catalogs, assemble multi-item orders, and manage customer service queries such as order tracking and refund policies within the conversation. The agent uses guardrails to constrain prices and products to actual catalog data and avoids manipulative upsell patterns.

The Merchant Agent

The merchant agent supports store operators by analyzing sales performance, tracking inventory, and recommending pricing or promotions based on historical data. It can draft marketing campaigns and proactively flag issues, such as items about to sell out. Any suggested changes require human approval before going live, ensuring users retain final control.

Deployment and Partners

The blueprint is available today at github.com/anthropics/commerce-agents and deploys on the Claude API, Amazon Bedrock, Microsoft Foundry, or Google Cloud Vertex AI. It includes a Claude Code plugin to accelerate setup. Industry partners including Shopify, Priceline, Visa, Mastercard, and Accenture are collaborating with Anthropic to enable clients to leverage these blueprints.