230-Year-Old STADLER Transforms the Paradigm of Knowledge Work with ChatGPT

STADLER, a 230-year-old company specializing in automated waste sorting, has integrated ChatGPT as a core productivity layer for its roughly 650 employees worldwide. The company operates on the principle that every computer-based employee should use AI to increase speed and quality.

The rollout combined bottom-up experimentation with top-down support. It is now used across nearly every department, including engineering, project management, and marketing, and the company has created over 125 custom GPTs applied to translation and email workflows in particular.

Key results include:

• 30-40% time savings on common knowledge work (summarization, documentation, etc.)
• Average 2.5x faster draft creation (up to 6x in some cases, such as social media)
• Over 85% daily active users (DAU)

STADLER is now moving beyond simple assistive tools to the next stage: integrating AI agents that gather and verify information and manage approval paths into core workflows.