AI BriefingKPN and ElevenLabs launch Mobiel AI for Dutch entrepreneurs
·2026.11.02 21:00
Key point
The service improves voice verification accuracy from 50% to 90% and keeps all voice data within the Netherlands.
Details
- KPN partnered with ElevenLabs to launch Mobiel AI, an add-on to KPN EEN MKB mobile subscriptions designed to help Dutch entrepreneurs balance phone availability with productivity.
- The service provides voicemail transcription, automatic call summaries with follow-up actions, and a call menu for routing callers, addressing the issue that 53% of entrepreneurs report phone availability reduces employee concentration.
- The teams fine-tuned the transcription model for Dutch-language data, increasing verification accuracy from roughly 50% to 90%.
- Mobiel AI runs on KPN's network and data centers, ensuring voice data remains in the Netherlands and is not used to train AI models or shared with third parties.
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