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AI Health Consultations Among Americans

·2026.04.19 04:32

Key point

1 in 4 US adults have sought health information via AI in the past 30 days.

Details

In a West Health-Gallup survey, about 25% of US adults sought health information or advice using AI tools in the past 30 days.

The main reasons for use were:

  • Quick answers
  • Checking additional information
  • Curiosity
  • Avoiding the cost and time burden of doctor visits

Over the past year, about 80% sought information from medical professionals such as doctors, while about 30% used AI/chatbots. Among recent users, trust and distrust were each split at about 1/3, and concerns about privacy of health information reached about 75%.

Surveys by KFF and Pew, as cited by AP, showed similar trends.

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