AI BriefingInstagram AI Chatbot Security Vulnerability Occurs
Key point
A bug in Instagram's support chatbot put around 20,000 user accounts at risk of having their information leaked.
Details
Meta has confirmed that a security vulnerability was discovered in High Touch Support, Instagram's customer support chatbot. Due to a system bug, for about 7 weeks, hackers were able to send password reset links to unauthenticated email addresses.
As a result, approximately 20,225 user accounts were exposed to risk. Meta has now taken the following measures:
- Invalidated the affected password reset links
- Requested affected users to change their passwords
- Immediately suspended the High Touch Support assistant feature
Before bringing the system back online, Meta plans to conduct a thorough security audit across all platforms.
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