Tesla tells HW3 owner to keep waiting for FSD even after 7 years

An HW3 owner who purchased Full Self-Driving capability in 2019 asked Tesla when FSD support would arrive, but the answer amounted to little more than "keep waiting."

FSD Supervised received type approval in the Netherlands, but the approved build only runs on the AI4 computer, excluding HW3 vehicles. Tesla could not confirm when—or even whether—FSD would ever come to HW3, and offered no free hardware upgrade, no refund, and no concrete timeline.

The owner pointed to the word "capability" on the 2019 invoice, arguing that what they bought was full capability, not a limited trial. But Tesla provided no relevant information, and after wrapping up the inquiry, sent a notice that the conversation was closed along with a test-drive booking link.

The key issues are as follows.

• 2019 sales promise: the premise that full self-driving would be achievable through software updates alone
• January 2025 admission: Elon Musk effectively acknowledged the need to replace the HW3 computer
• 15 months later: still no hardware retrofit program, refund policy, or timeline
• Q2 2026 mention: v14 Lite for HW3 is described as close to a scaled-down version, different from what was originally sold

In Europe, the problem has become even clearer. Centered on hw3claim.nl, a group claim has formed representing 3,000 people across 29 countries, covering more than €6.5 million in FSD purchases. It states that HW3 owners paid thousands of euros for the same promise but never actually received FSD Supervised, meaning the harm is no longer an abstract debate but concrete, quantifiable damage.

The article's conclusion is clear. Tesla is only telling HW3 buyers to keep waiting, and so far has offered none of the following: an alternative program, a refund, or a timeline.