AI BriefingCookie Run: OvenBreak's JIRA Adoption Story
Key point
The Cookie Run: OvenBreak team adopted JIRA as a company-wide issue management tool to overcome the limitations of spreadsheets and Trello.
Details
For QA roles, Issue tracking management is essential work. An issue is a micro-level unit within a project milestone, and a BTS (Bug Tracking System) is used to manage these efficiently.
Initially, the team used Google Spreadsheets, but as data accumulated, management resources became excessive, and the lack of search and attachment features led to "work for the sake of work."
They then adopted Trello to try visual management, but ran into operational difficulties such as reduced accuracy in issue search, slowdowns when creating large numbers of cards, and the absence of workflow and statistics features.
After reviewing various services, instead of using different tools for each project, the team adopted JIRA as the company-wide standard tool, taking management efficiency and cost into consideration. Through this, they aimed to reduce the complexity of account management and maximize work efficiency.
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