Banksalad Confirms Improved Development Productivity from Remote Work…Effect of Asynchronous Collaboration System

Banksalad implemented a company-wide remote work policy following the elevation of the COVID-19 crisis level, and tracked development productivity metrics using Pull Panda Analytics, finding that efficiency actually improved.

Across the entire development organization and detailed teams (Data, Backend, Web, Android, iOS), productivity improvement trends were observed, including increased absolute PR volume, faster reviewer response speed, and faster PR merge speed. In particular, for the Data team, PR size, code review response time, and PR merge time all increased approximately 2x compared to normal levels, and efficiency rose further as the team adapted to the rhythm in the second week of remote work.

Asynchronous Collaboration and Process Optimization

Behind this productivity improvement was a flexible work system and asynchronous work system prepared in advance. The Data Foundation team held a 15-minute standup meeting at the same time every morning to share work status and blockers, while prohibiting work status management outside of standup time to secure focused work time.

The company also strengthened document-based asynchronous collaboration using Google Docs. By writing product specs and tech specs as documents and collaborating through comments, they reduced pressure to attend meetings while leaving a record of discussions. They also systematized processes by using Jira tickets as a means of work instruction and sending Slack notifications to required reviewers through the Docubot automation system.

Future Plans

Based on this experience, Banksalad plans to sequentially introduce flexible work systems and remote work systems starting with development roles. To strengthen the management capabilities of leaders, the company aims to hire talent with an understanding of Silicon Valley corporate culture and establish a 1:1 meeting culture, granting 100% autonomy to all employees with the goal of maximizing work efficiency.