AI BriefingChat SDK adds support for Kapso
Key point
Chat SDK now supports Kapso's official adapter, simplifying WhatsApp bot development.
Details
Chat SDK has begun supporting Kapso through a new vendor-official adapter. This allows developers to reduce the burden of WhatsApp Business setup, authentication, and webhook management, and focus on implementing their bot's core logic.
WhatsApp conversations connected via Kapso are managed using Chat SDK's thread and message API. Key supported features include:
- Buttons and cards
- Media and reactions
- Contacts and conversation history
The adapter maps each WhatsApp conversation to a Chat SDK thread associated with a specific phone number and contact, converting incoming messages into Chat SDK messages for processing.
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