AI BriefingBNY Partners with OpenAI to Build "AI for Everyone, Everywhere"
Key point
BNY is fostering an environment where all employees can build AI agents through its internal platform **Eliza**, powered by OpenAI technology.
Details
BNY has adopted a platform-based approach that leverages OpenAI's frontier models to enable every employee to build AI agents. To this end, it established a centralized AI Hub and launched Eliza, an internal AI deployment and training platform.
Eliza was designed to go beyond a simple tool, functioning as a work system that combines BNY's strict governance. Currently, more than 20,000 employees are building agents, with over 125 live use cases in operation.
In particular, BNY treats 'Governance by design' as a core value. Within Eliza, all prompting, agent development, model selection, and sharing take place within a controlled environment to ensure security and compliance. To support this, multidisciplinary groups—including a data usage review board, an AI launch committee, and an enterprise AI committee—collaborate on a regular basis.
Through this systematic approach, the following results have been achieved:
- Legal review time reduced by 75%
- Over 20,000 employees actively building AI agents
- More than 125 practical use cases secured
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