Kurly Develops On-device Mis-delivery Detection System Based on Delivery-Completion Photos
Key point
Kurly has developed an On-device system that compares the similarity of delivery-completion photos to detect mis-deliveries in real time.
Details
Kurly's Data Service Development Team unveiled an On-device system that detects mis-deliveries by re-identifying locations (Re-Identification) based on the similarity of delivery-completion photos. Delivery accuracy is directly tied to customer experience and cost, but because mis-deliveries occur infrequently, detecting them with existing methods was difficult.
Ensuring Data Quality
Since delivery-completion photos are taken with managers' smartphones, they can contain abnormal noise. Therefore, a preprocessing step that filters out low-quality images is essential to ensure the validity of similarity comparisons.
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