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Chat SDK Adds WhatsApp Adapter Support

·2026.03.11 22:00

Key point

Chat SDK has added a WhatsApp adapter, enabling support for various messengers including Slack and Discord from a single codebase.

Details

Chat SDK has expanded its coverage with the release of a new WhatsApp adapter. In addition to the previously supported Slack, Discord, GitHub, Teams, and Telegram, developers can now use the single-codebase approach for WhatsApp as well.

With the new adapter, you can build bots that support the following features:

  • Messages, reactions, auto-chunking, and read receipts
  • Multimedia downloads (images, voice messages, stickers, etc.)
  • Location sharing via Google Maps URLs

However, message history, editing, and deletion are not supported. Card UIs are rendered as interactive reply buttons with up to 3 options, falling back to formatted text if unsupported. Additionally, per WhatsApp's policy, bots can only respond within a 24-hour messaging window.

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