AI BriefingWockhardt Hospitals
Key point
Wockhardt Hospitals adopted ElevenLabs' Speech to Text API to improve real-time clinical documentation and medical record efficiency.
Details
Wockhardt Hospitals, a leading healthcare institution in India, operates ClinicIQ, an AI-based clinical documentation platform, as part of its digital transformation strategy. Previously, medical records were created manually using smart pens and paper-based systems, which had limitations in terms of accuracy and efficiency.
To address this, the hospital integrated ElevenLabs' Scribe v2 (Speech to Text API) to build a system that transcribes doctor-patient conversations in real time. Reflecting the characteristics of the Indian healthcare environment, where English and regional languages are used together, the system accurately recognizes multilingual speech and complex medical terminology.
After deployment in an actual clinical setting, the following results were achieved:
- Average documentation coverage improved by 62%
- Structured clinical lead capture increased by 8%
Through this technology, doctors can reduce the burden of documentation while maintaining natural communication with patients, and can generate more consistent and complete medical records.
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