Yeogi-eottae QA Shares Perspective Shifts in Transitioning from Exhibition to Reservation and Settlement Verification

The Service QA team at Yeogi-eottae Company shared the perspective shifts they experienced when transitioning from exhibition QA to reservation and settlement QA. While the existing Exhibition QA focused on intuitive 'real-time verification' such as screen responses and UX, Reservation and Settlement QA required 'asynchronous verification' that involved checking results after data generation and batch processing, leading to physical waiting times.

In particular, in the settlement domain, even a difference of 1 KRW could lead to financial errors, making data consistency and the accuracy of calculation formulas critical. The author presented a systematic approach to overcome these challenges, including analyzing policy documents containing past history and change logs, and designing state tables.

Ultimately, the author emphasized that QA must expand beyond simple test execution to a role that reads service structures, and that an integrated perspective encompassing exhibitions (user experience), reservations (data flow), and settlements (financial accuracy) adds depth to quality interpretation.