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KT Cloud survey confirms 32.4% AI adoption in data centers, with incident response as the top challenge

·2026.10.27 09:00

Key point

Half of respondents use operational data only for post-hoc analysis, and security concerns outweighed costs in AI adoption.

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Details

  • KT Cloud webinar survey results show that 32.4% of data center operations teams are applying AI to actual operational tasks
  • The biggest operational challenge is 'identifying causes and responding quickly to incidents' (49.2%), which is also the top expected area for future AI utilization, 'incident response support' (45.8%)
  • Operational data usage is limited in proactive applications, with 'post-hoc analysis' (30.2%) and 'almost no business use' (20.7%) accounting for 50.9%
  • Concerns regarding AI adoption show 'security and data leakage risks' (57.0%) are higher than 'adoption and operation costs' (37.4%)

Data Utilization and AI Adoption Status

  • The top factor hindering data utilization is 'lack of information linkage across design, construction, and operation phases' (34.6%)
  • Current status by AI adoption stage: Under review 34.1%, Partial application 25.7%, Full utilization 6.7%, PoC/testing 11.7%
  • There is also high demand for AI in automating repetitive tasks (37.4%) and optimizing cooling and power efficiency (30.2%, 28.5%)
data-centersurveykt-cloudaidcai-operationsfault management
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