AI BriefingElevenLabs launches ElevenAgents Campaign Manager for automated outbound campaigns
·2026.11.09 21:00
Key point
The tool intelligently runs campaigns to reach outcomes like qualified leads or confirmed appointments, with beta users reporting 100% lead coverage compared to previous 50-60% rates.
Details
- ElevenLabs introduces ElevenAgents Campaign Manager, an AI tool that runs outbound campaigns for sales, retention, and collections by intelligently following up with contacts and carrying context between interactions.
- The system calls contacts during set hours, handles voicemails and retries, and stops when the desired outcome is reached or the customer requests to stop, ensuring full compliance with outreach rules.
- Beta customers across insurance, banking, and ecommerce report improved efficiency; The AA Ireland CTO notes the system reaches 100% of leads daily, up from 50-60% with previous systems, with better voicemail detection.
- Campaign Manager provides analytics showing a funnel from enrollment to outcome, decision timelines for each contact, and a needs-attention queue for items requiring human review, with data exportable to CSV.
- Built-in controls include per-campaign calling windows, attempt limits, do-not-call lists, and mandatory disclosures, integrated with existing ElevenAgents guardrails and AI detection features.
- The tool is available now for existing ElevenAgents users, supporting phone calls, WhatsApp voice, and WhatsApp messaging, with email and SMS support coming soon.
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