AI Briefing#elevenagents
The latest AI and developer news about #elevenagents, with the original source and a short summary.
The latest AI and developer news about #elevenagents, with the original source and a short summary.
Gartner predicts at least 70% of customers will start their journey via AI interfaces by 2028, highlighting the need for defined skill sets in hybrid support teams.
The desktop app supports dictation and meeting notes in 90+ languages while keeping audio and transcripts local to the user's Mac.
The alliance combines McKinsey's QuantumBlack AI engineering with ElevenLabs' ElevenAgents platform to help clients prove value and scale deployments across industries like insurance and telecom.
The company introduced new agent features including Memory and Routines, expanded its partner network to 550 firms, and launched a marketplace for industry-specific AI applications.
The partnership includes a sovereign deployment for Poland's e-Health platform and plans to add 15MW of NVIDIA Vera Rubin capacity.
The tool intelligently runs campaigns to reach outcomes like qualified leads or confirmed appointments, with beta users reporting 100% lead coverage compared to previous 50-60% rates.
Total voice agent costs combine the $0.08 platform rate with separate LLM and telephony charges, with plans ranging from a free 15-minute tier to custom Enterprise pricing.
The integration allows enterprises to deploy voice agents within existing call flows and routing systems without replacing their current telephony stack.
Voice agents built on ElevenAgents handle 80% of total provider call volume, resolving over 90% of those calls end-to-end without human transfer.
The platform uses Conference Transfer on native Twilio to deliver a context summary to human operators, reducing the need for callers to repeat issues.
The agent, built in six weeks, retained C$55,000 in lifetime revenue per 1,000 customers and achieved an 8.5/10 satisfaction rating.
The agents handle over 5,000 monthly inquiries and build customized customer demos on request.
A practical guide details how to build an AI voice assistant using Eleven v4 Turbo and Scribe v2 Realtime to achieve low-latency, high-accuracy interactions.
The 3PL provider achieved a 25% margin increase on automated shipments and handles 30,000 monthly inbound calls through native integration with its Transportation Management System.
ElevenLabs explains how ElevenAgents connects to CRM, help desk, and ITSM platforms to enable real-time data access and automated ticket resolution.
The trial, launched in autumn 2025 with Takeda Health Foundation, uses the CONN assistant to provide local information and companionship to elderly residents during heavy snow.
The AI agent resolves 65% of tickets end-to-end with a 60-second average initial response time.
ElevenLabs has released synthetic voice detection in ElevenAgents to help businesses distinguish human callers from AI agents, while joining the Personal Agent Protocol working group led by Meta and Sierra.
The deployment enables around-the-clock appointment scheduling directly within Banner's electronic medical record system.
The $300 million tender offer doubles ElevenLabs' valuation from its February Series D round.
ElevenLabs has joined the newly launched OpenAI Marketplace as a launch partner, allowing eligible enterprise customers to access ElevenAgents and apply their OpenAI commitments.
Eleven v4 Turbo delivers ~100 ms median inference latency and supports over 90 languages within the ElevenAgents platform.
ElevenAgents uses dynamic variables and webhooks for cross-call memory, supports RAG for documents up to 250,000 characters, and offers HIPAA-compliant zero-retention modes.
This analysis covers the definition of Human-in-the-Loop (HITL) in AI agent operations, key use cases such as Valiant Finance and Finch Legal, and its differences from HOTL.