Kakao Shares Case Study on Online-Only New Developer Onboarding Program
Key point
Kakao shared its experience of successfully operating a new developer onboarding program that combines online networking and role-specific curricula in a non-face-to-face environment due to COVID-19.
Details
Onboarding Strategy in a Non-Face-to-Face Environment
Kakao designed the program with the goal of creating onboarding that is not just 'free from disruption even when conducted online' but 'better because it is conducted online,' in situations where offline events were restricted. The entire process, from applicants to post-hire, was connected through digital channels, and successful candidates received customized information and welcome gifts via KakaoTalk daily to enhance their sense of belonging.
Role-Specific Customized Training and Pair Programming
The five-week role-specific onboarding after joining was specialized for roles such as Android, iOS, Front-End, Server, and Data-Engineering. The curriculum was structured on the assumption that new hires have no prior knowledge of the specific role, combining morning training with afternoon task execution. In particular, Pair Programming and Code Reviews by senior developers were introduced to support the acquisition of skills necessary for actual work and the formation of a developer mindset.
Strengthening Online Networking
To overcome the disconnection caused by physical distancing, various online networking opportunities were arranged. Teams were formed regardless of job role to communicate regularly, and camaraderie was naturally fostered through games like Among Us or Catch Mind. Additionally, new forms of interaction unique to online settings were created, such as ordering food for each other during online dinners, strengthening bonds among peers.
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