AI Briefing1 Million Companies Have Put AI to Work
Key point
OpenAI has secured over 1 million enterprise customers as an enterprise platform, marking the fastest growth in its history.
Details
OpenAI has established itself as the fastest-growing business platform in history, securing over 1 million enterprise customers worldwide. This includes both ChatGPT for Work users and organizations using the models directly through the developer platform.
High adoption among consumers is fueling enterprise growth. Over 800 million users use ChatGPT weekly, and ChatGPT for Work seats have surpassed 7 million, up 40% in just the last 2 months. In particular, ChatGPT Enterprise seats have grown 9x year-over-year.
To support full-scale enterprise adoption, the following new tools and features have been released:
- Company Knowledge: Built on GPT-5, it analyzes enterprise tools such as Slack, SharePoint, and Google Drive to provide answers.
- Codex: A model for code generation and workflow automation, whose usage has grown 10x since August.
- AgentKit: Enables enterprises to build and deploy agents within days.
- Multimodal models: Sora 2, Image Generation API, and Realtime API allow text, image, video, and audio to be handled within a unified system.
AI adoption is translating into real ROI. According to Wharton research, 75% of companies reported positive ROI. Indeed increased its application rate by 20%, Lowe's built an app for store employees, and Intercom dramatically shortened its development cycle.
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