AI BriefingBuilding a Data-Driven, Efficient Corporate Culture with AI
·2024.03.18 16:00
Key point
European travel services company Holiday Extras adopted ChatGPT Enterprise to transform work efficiency and data utilization capabilities.
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Details
Holiday Extras, a leading European travel add-on services company, adopted ChatGPT Enterprise company-wide to stay innovative. This created an environment where hundreds of employees could boost productivity and focus on creative work.
- Content Localization: Multilingual marketing copy that used to take weeks is now completed in just a few hours, dramatically improving work speed.
- Improved Data Utilization: Non-technical staff can now upload CSV files to analyze trends, and SQL-proficient employees write queries 80% faster.
- Engineering Productivity: Junior engineers use AI as a thinking partner while senior engineers use it as a communication tool, strengthening their work capabilities.
- Refined UI/UX Design: The company developed UX Scoring GPT, which provides quantitative scoring based on design principles along with actionable feedback.
- Optimized Customer Support: AI bots handle 30% of customer inquiries, reducing operational costs.
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