AI BriefingFyxer
Key point
AI email assistant Fyxer adopted ElevenLabs' Scribe v2, improving speaker identification accuracy in meeting notes and boosting user conversion rates.
Details
Fyxer, an AI email assistant service, is a professional tool that supports email organization, draft writing, and meeting note creation. To improve the precision and speed of its meeting notes service, Fyxer integrated ElevenLabs' Scribe v2, strengthening its real-time voice transcription capabilities.
Fyxer built a benchmark dataset using its own meeting audio to compare its existing service with ElevenLabs. Test results showed that ElevenLabs achieved the highest accuracy, reducing the speaker identification error rate (WER, Word Error Rate) by 20% compared to before.
These technical improvements also translated into business results. In an A/B test conducted across more than 6,000 organizations, the group using ElevenLabs recorded a paid subscription conversion rate of 20.3%, achieving a 15% relative increase compared to before. Fyxer has now adopted ElevenLabs as its exclusive transcription provider and is operating its service accordingly.
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