So Why Is QA Necessary?

Many people think of QA (Quality Assurance) simply as a role that finds bugs, but the true role of QA is to preemptively block potential risks in a product, guarantee quality, and reduce costs that arise after release.

In game services, it is difficult to set clear quality standards because user requirements are subjective and variable. Therefore, the development team must establish internal quality standards through methods such as test cases based on design documents, thereby securing the product's completeness.

The core value of QA lies in raising the 'quality of communication.' If a product has many bugs, users end up voicing only complaints about the bugs instead of giving constructive feedback about the game's gameplay or fun factor. This becomes a major obstacle to delivering the game experience the developers intended to users.

In conclusion, QA is the last gatekeeper before release, and the first impression delivered to users after release. Drawing out quality feedback from users through stable quality is the foundation for efficiently managing development resources and advancing the game.