AI BriefingThe People Who Build 'Trust' at Customer Touchpoints, the QA Role
Key point
Devsisters' QA participates in the entire service process, building customer trust through data and technology.
Details
Devsisters' QA (Quality Assurance) goes beyond simple testing work, playing a key role in building trust with customers by participating in the entire process of service planning, development, and operations.
The SQA (Service Quality Assurance) Cell carries out data-driven quantitative quality management alongside technical R&D such as app market policy verification and network test advancement. Based on 'courageous communication,' they focus on grasping the essence of problems and presenting practical solutions.
The Platform Cell is responsible for the stability of DevPlay, the company's own game platform. They manage the quality of various APIs and features, and continuously pursue proactive technical research and improvement to provide a consistent experience for global users.
The Web Service Cell manages the quality of web-based services across various customer touchpoints, including global users, partners, and internal members, focusing on delivering optimal UX (User Experience).
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