The Evolution of Olive Young's Logistics System - Accompanying Customers from Start to End of Their Experience

Olive Young integrated its previously separated online and offline inventory systems to improve the quality of Oneul Dream, the core of its O2O service. The existing Batch method caused data consistency issues and processing delays, but the problem was solved by introducing Amazon MemoryDB and Amazon MSK to build a real-time Inventory API.

Through this system overhaul, the following results were achieved.

• Reduced out-of-stock rate by more than 50%: Real-time inventory checks significantly reduced order cancellation cases.
• Improved lookup performance: Large-scale inventory lookups that used to take more than 10 minutes were shortened to around 1 to 3 seconds.
• Streamlined operations: The verification process when inventory issues occur was reduced from 5 steps to 2 steps.

In addition, to solve data integration problems with the existing EAI method, an OMS (Order Management System) equipped with a message-based data pipeline was built. This enabled near-real-time data integration between the logistics center (WMS) and the order system, reducing logistics process time by more than 70%, and allowing delivery lead times to remain stable even during sale periods when order volume surges.