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Anthropic launches public AI interview study inviting users to share experiences

·2026.09.30 01:39

Key point

The study runs from September 29 to October 6, 2026, and is open to Free, Pro, and Max users on Claude and Claude Code with accounts at least two weeks old.

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Details

Anthropic is launching a new study using Anthropic Interviewer to gather public perspectives on AI experiences, hopes, and concerns. Unlike previous research, participants can choose to make their full interviews public, creating an open record for researchers, policymakers, and the general public.

Study Scope and Participation

The study runs from September 29 to October 6, 2026, and is open to Free, Pro, and Max users on Claude and Claude Code whose accounts are at least two weeks old. Each interview takes roughly 15 minutes and is conducted by an AI interviewer. The questions focus on meaningful positive and negative experiences with AI, desired changes in sectors like work and healthcare, and expectations for AI developers.

Public Sharing and Privacy

Participants can opt to publish their complete interview along with their country, though Anthropic will not include account information like names or emails. This decision is treated as permanent; once public, anyone can read, save, and use the content, and Anthropic cannot delete copies saved by others. While Anthropic does not edit interviews, they warn that re-identification is possible if participants share specific details like job titles or locations.

Context and Limitations

This initiative builds on a December 2025 study involving 81,000 people, which influenced the Anthropic Institute’s agenda and was presented at the World Economic Forum. The new study updates questions and expands access to more Claude products. Anthropic acknowledges that participants are Claude users, not a representative sample of the general public, but aims to provide unprecedented transparency into how AI impacts individuals.

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