#technical-writing
The latest AI and developer news about #technical-writing, with the original source and a short summary.
The latest AI and developer news about #technical-writing, with the original source and a short summary.
Toss has built a knowledge management system through its internal documentation platform 'todoc', which supports AI integration and automated validity management.
Toss's technical documentation team is expanding its role from simple documentation to designing organization-specific knowledge systems, automating knowledge through the internal platform 'todoc'.
Toss went beyond simple documentation tools and built a governance system to secure the reliability of knowledge while collaborating with AI.
Toss's Technical Writing partner introduces a journey of using AI to automate document writing and review processes.
Toss shared strategies for lowering the psychological barriers to knowledge sharing and using AI to improve documentation efficiency.
This analyzes the problems of fragmented knowledge within organizations and the low priority given to documentation, and explores solutions through interviews.
Toss's Technical Writing Chapter is evolving beyond simple documentation into a role that designs the organization's knowledge infrastructure.
Kakao Pay shares the operational strategy behind reaching an average of 10,000 monthly visitors on its tech blog through upgraded content quality and stronger promotion.