AI Briefing#zendesk
The latest AI and developer news about #zendesk, with the original source and a short summary.
The latest AI and developer news about #zendesk, with the original source and a short summary.
The platform offers curated industry-specific AI agents for finance, healthcare, and retail, with purchasing via ElevenLabs commitments planned for next year.
ElevenLabs explains how ElevenAgents connects to CRM, help desk, and ITSM platforms to enable real-time data access and automated ticket resolution.
ElevenLabs has renamed Conversational AI to Agents and strengthened its multimodal platform.
Zendesk is introducing proactive AI agents that plan and execute on their own, powered by OpenAI models.