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[RV0] How a Student Startup Transformed Itself Through Focus and Prioritization

·2021.06.09 09:00

Key point

This is the story of how student startup PetCode redefined its product direction and successfully pivoted through focus and prioritization.

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Details

PetCode is a pet-tech company that helps with pet safety and management through QR tags and a mobile app. Initially, the company aimed to build an 'all-in-one system' providing every pet management feature, but this approach had the limitation that the problem it was trying to solve was too vague and complex.

In particular, a conflict arose between the nature of the product and its revenue model. Once users confirmed their pet's safety, app usage frequency dropped, which was a structure that directly conflicted with the premium subscription model, which presupposes high app engagement.

Through mentoring from Replit Ventures (RV0), PetCode pivoted as follows:

  • Customer-centric approach: Through dozens of user interviews and data analysis, identified 'safety' as the core value that users found most valuable
  • Product redefinition: Narrowed the scope from an 'all-in-one management system' to a 'smart pet tag for smart pet care,' focusing on core functionality
  • Prioritization: Stripped away unnecessary features and concentrated capabilities on solving users' most urgent pain points

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