AI BriefingBolna adopts ElevenLabs technology for its recruitment voice AI agent
Key point
Bolna has implemented a recruitment voice AI agent capable of natural conversation by leveraging ElevenLabs' TTS technology.
Details
Bolna is a Voice AI platform that automates interview conduction, candidate question answering, and recruitment workflow management. To provide candidates with a human-like conversational experience, it adopted ElevenLabs' Text to Speech (TTS) technology as its core engine.
In particular, through the Multi-Context WebSocket API, it achieved low latency and high fluency. Users can leverage hundreds of voices available in ElevenLabs' Voice Library or create custom voices to build professional, friendly agents that match their brand personality.
According to Bolna's data, about 65% of all agents use ElevenLabs, and 90% of paying customers chose ElevenLabs. ElevenLabs-based agents recorded higher conversational engagement and completion rates, leading to it being set as Bolna's default model.
When conversations last over 1 minute, the completion rate is as high as 95%, and interviews of up to 25 minutes proceed naturally. Actual users have left positive feedback that conversations with the AI feel very natural and engaging.
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