AI BriefingUkraine Public Services
Key point
Ukraine's Ministry of Digital Transformation is partnering with ElevenLabs to integrate Voice AI into public services and transition into an agentic state.
Details
Ukraine's Ministry of Digital Transformation announced that it is partnering with ElevenLabs, a global leader in Voice AI, to integrate voice interfaces into public services. The partnership was unveiled by Minister Mykhailo Fedorov at the IT Arena conference.
Through this partnership, Ukraine aims to move toward an agentic state model where citizens can interact with the government using nothing more than simple requests or voice messages. ElevenLabs technology has already been applied to Minister Fedorov's digital twin chatbot, demonstrating the ability to recognize and respond to voice messages.
Key future plans include the following:
- Integrating Voice AI into the Diia portal and application
- Adding voice capabilities to the national education platform and app
- Introducing voice features into internal ministry tools (AI assistants for onboarding and HR)
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