AI BriefingElevenLabs Signs Strategic Partnership with Deloitte
Key point
ElevenLabs has signed a partnership with Deloitte to support enterprise customer experience innovation using **Agentic AI**.
Details
ElevenLabs has signed a strategic partnership with Deloitte to begin collaborating on transforming enterprise customer experience through Agentic AI. This collaboration focuses on combining ElevenLabs' Agents platform with Deloitte's consulting expertise to build intelligent omnichannel agents for customer service, sales, and internal operations.
The two companies plan to offer a range of solutions to achieve reliable automation in high-value customer journeys such as customer service and collections. In particular, they will develop the following Customer Experience Accelerators to enable enterprises to adopt these solutions quickly:
- Industry-specific agent blueprints for key customer journeys
- Standardized integration patterns with enterprise systems
Through this, enterprises will be able to reliably deploy and operate industry-specific conversational agents that meet high standards of performance, control, and compliance.
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