AI BriefingElevenLabs news
The latest AI and developer news from ElevenLabs, with short summaries.
Visit website →Guide: How to Create, Edit, and Open SRT Subtitle Files
The guide explains the SRT file structure, how to edit timing errors, and when to choose SRT over WebVTT for video distribution.
ElevenLabs Guide: Fixing Speech-to-Text Accuracy with Audio Quality and WER Measurement
The guide identifies audio input, speaker dynamics, and lexical issues as the primary causes of transcription errors and provides specific fixes for each.
ElevenAgents Pricing Guide: $0.08 Platform Rate Plus LLM and Telephony Costs
Total voice agent costs combine the $0.08 platform rate with separate LLM and telephony charges, with plans ranging from a free 15-minute tier to custom Enterprise pricing.
ElevenAgents adds native integrations for NiCE CXone, Genesys Cloud, Amazon Connect, and Five9
The integration allows enterprises to deploy voice agents within existing call flows and routing systems without replacing their current telephony stack.
ElevenLabs Guide: How AI Call Transcription Works and How to Implement It
The guide explains the four-step transcription pipeline and notes that post-call processing is more accurate and cost-effective than real-time streaming.
Angle Health resolves 90% of provider calls with ElevenLabs agents
Voice agents built on ElevenAgents handle 80% of total provider call volume, resolving over 90% of those calls end-to-end without human transfer.
ElevenLabs Explains How Synthetic Voices Are Created and How to Detect AI Audio
The guide outlines the three-step process of voice synthesis, distinguishes between instant and professional cloning, and details detection methods for AI-generated audio.
KPN and ElevenLabs launch Mobiel AI for Dutch entrepreneurs
The service improves voice verification accuracy from 50% to 90% and keeps all voice data within the Netherlands.
ElevenLabs Research: Voice Agents Outperform Chat by 32% in Complex Conversations
In conversations over two minutes, voice agents achieved a 31.7% higher success rate than chat and resolved issues in 4.6 minutes compared to 7 minutes for text.
ElevenLabs releases SFX v3 API for multi-part sound effect generation
The new model reduces clipping on high-frequency sounds and allows users to adjust prompt influence above the default 0.3 for tighter control.
ElevenAgents supports warm, tepid, and cold call transfers with context handoffs
The platform uses Conference Transfer on native Twilio to deliver a context summary to human operators, reducing the need for callers to repeat issues.
TELUS Digital cuts early internet cancellations by more than half using ElevenAgents voice AI
The agent, built in six weeks, retained C$55,000 in lifetime revenue per 1,000 customers and achieved an 8.5/10 satisfaction rating.
ElevenLabs Explains Turn-Taking in Conversational AI and Its Configuration in ElevenAgents
The guide details how ElevenAgents uses semantic analysis and adaptive timing to manage interruptions and maintain natural dialogue flow.
ElevenLabs releases SFX v3 for multi-sound prompts and improved audio quality
SFX v3 handles multi-sound prompts more reliably and produces cleaner audio than SFX v2 in benchmark testing.
ElevenLabs internal agents save 1,200 hours monthly and automate 150+ tickets
The agents handle over 5,000 monthly inquiries and build customized customer demos on request.
Conversational AI in banking: Use cases and benefits
The guide details how banks use conversational AI to reduce call volume by 40% and cut per-call costs to 35 cents while maintaining compliance.
ElevenLabs introduces Cue, a forced alignment model that aligns an hour of audio in under a second
The character-level model outperforms all tested aligners across 29 languages and handles real-world noise with 57 ms average error.
Lettuce Cuts Meta Ad Creative Costs 75% Using ElevenLabs Ads Engine
The fintech platform reduced cost per lead by 40% to 60% by generating ad variants in under a minute.
ElevenLabs signs MoU with Karnataka to deploy voice AI in public services
The agreement covers pilots for grievance redressals and helplines in 14 Indian languages, alongside a safety framework and free voice restoration for citizens with speech impairments.
ElevenLabs partners with adELA to offer free voice restoration for ALS patients in Spain
The partnership, the first under ElevenLabs' Impact Program, allows eligible patients to create digital voice clones using new recordings or existing audio files.