AI Briefing#customer-service-automation
The latest AI and developer news about #customer-service-automation, with the original source and a short summary.
The latest AI and developer news about #customer-service-automation, with the original source and a short summary.
Anarock deployed the ElevenLabs-based voice AI 'Genie' to increase consultation capacity fivefold and generate ₹2,000 crore in revenue.
In the insurance industry, Conversational AI automates customer service while achieving both regulatory compliance and efficiency.
Turkey's leading used electronics marketplace Getmobil adopted ElevenAgents, cutting customer service costs by 60% and improving response speed by 3x.
Mercado Libre has unveiled 'Verdi,' an AI development platform based on GPT-4o that automates customer service mediation.