Ebury Builds AI Sales Training Academy for 600 Employees Using ElevenAgents

Global fintech company Ebury has built an internal AI sales training platform, 'AI Sales Academy,' using ElevenAgents. This platform provides real-time coaching via conversational AI agents to over 600 sales professionals worldwide.

Boosting Training Engagement with Natural-Sounding Voices

Thanks to ElevenLabs' high-quality voice technology, Ebury's AI agents can converse with natural tones and emotional nuances rather than robotic intonation. This is essential for practicing real-world sales scenarios such as objection handling, negotiation practice, and customer relationship building, encouraging employees to actively engage in repetitive practice instead of passive e-learning.

Global Expansion Through Multilingual Support

Ebury deployed role-playing simulations in more than 15 languages, allowing sales representatives in each region to train in the languages they use for actual sales. This enables the company to maintain consistent training quality at a global scale without maintaining separate local training teams for each branch.

Always-On Coaching Environment

Replacing the traditional event-based training model, the platform offers a self-service coaching environment accessible 24/7. Ebury's CRO assessed that this realizes an 'AI-first' strategy that scales with business growth without increasing headcount.