AI BriefingAI Agents and the Applicant Experience
Key point
To respond to rapid headcount growth, ElevenLabs introduced **AI agents** built on its own technology to streamline its hiring process and improve the applicant experience.
Details
ElevenLabs has shown aggressive growth, expanding its headcount by 50% every quarter. With over 31,000 applications received in a single month in July 2025, the company faced the challenge of efficiently identifying talent at rapid scale while maintaining hiring quality and applicant experience.
To address this, ElevenLabs applied its own Conversational AI technology directly to the hiring process. It built digital counterparts called AI Becky and AI Oscar, which clone the voices and knowledge of real recruiters, to answer in real time the questions applicants have before their first interview about benefits, remote work policies, company culture, and more.
This introduction helps recruiters move away from repetitive, simple questions and focus on more meaningful conversations with applicants. It also offers ways for applicants to use AI to prepare for interviews:
- Listening to and summarizing materials using ElevenLabs Reader
- Conducting customized Mock Interviews using Conversational AI
ElevenLabs is putting into practice its belief that scaling the hiring process through AI, and having better-prepared applicants, strengthens the capability of the entire team.
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