AI BriefingZen Educate
·2026.04.10 14:58
Key point
Zen Educate has adopted ElevenAgents to provide educator onboarding and real-time support 24/7.
Details
Zen Educate is a platform that connects teachers and teaching assistants in the UK and US with schools. It recently introduced ElevenAgents into its mobile app, expanding its service to support educators even outside business hours.
The key features are as follows:
- Onboarding: In the evenings and on weekends, a voice agent guides users through teaching methods and screening questions, and passes the collected information on to agents.
- Real-time support: By integrating with internal systems, it instantly answers personalized questions about an educator's career and onboarding status.
Through this, customer experience has improved, while agents can now spend more time verifying educators' actual teaching abilities.
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