AI Briefing#salesforce
The latest AI and developer news about #salesforce, with the original source and a short summary.
The latest AI and developer news about #salesforce, with the original source and a short summary.
The 26.6B parameter model supports seven languages and offers natural-language control over transcription style and context biasing.
The platform offers curated industry-specific AI agents for finance, healthcare, and retail, with purchasing via ElevenLabs commitments planned for next year.
The agents handle over 5,000 monthly inquiries and build customized customer demos on request.
The team built Account Intel, Quote, and Deal Bots to centralize expertise and automate the deal cycle while keeping human oversight for sensitive decisions.
ElevenLabs explains how ElevenAgents connects to CRM, help desk, and ITSM platforms to enable real-time data access and automated ticket resolution.
Connectors can now use dedicated static IPs to reach providers like Salesforce and Snowflake that enforce IP allowlists.
At Dreamforce 2026, Salesforce announced 'Koa,' a proprietary domain-specific AI model based on Nvidia Nemotron 3 Super, emphasizing enterprise workflow automation and data privacy protection.
Salesforce has unveiled Koa, its first CRM reasoning model developed in-house based on NVIDIA Nemotron 3 Super.
Anthropic released the Salesforce in Claude plugin in beta, enabling sellers to automate CRM tasks and pipeline reviews within Claude.
Anthropic released 43 new workflows and 27 integrations for Claude for Small Business, featuring partners like Shopify and Salesforce, alongside a fall workshop series.
Salesforce researchers proposed an On-Policy Correction pipeline to overcome the limitations of imitation learning for weaker models and facilitate the co-evolution of harnesses and models.
Listen Labs canceled its Series C fundraise at a $1.5B valuation due to potential acquisition negotiations with Salesforce.
Salesforce has released Random Attention, which applies random sampling instead of signal-based methods for KV cache eviction in reasoning models.
a16z analyzes that following the Claudeforce announcement, vertical AI startups must move beyond the limits of systems of record to build learning loops and data assets in order to win.
Salesforce and Anthropic have expanded their strategic partnership and unveiled 'Claudeforce'.
In the age of AI agents, SaaS's moat is shifting from UI to the data layer and execution capability
Salesforce will spend $300 million on Anthropic tokens this year while halting new engineer hiring.
Despite the adoption of AI agents, call center employment in the Philippines doubled over the past decade, reaching 2 million workers
Salesforce will hire 1,000 new employees to strengthen its AI agent system, Agentforce.
ElevenLabs has renamed Conversational AI to Agents and strengthened its multimodal platform.
By integrating ElevenLabs' AI voice agents with Salesforce, companies can build an intelligent CRM that delivers data-driven, personalized customer experiences.
LangSmith Fleet has integrated with Arcade.dev, enabling secure use of 7,500+ tools.
OpenAI has appointed former Slack CEO Denise Dresser as Chief Revenue Officer to expand the enterprise AI market.
Salesforce and Anthropic have expanded their partnership to introduce Claude as a primary model on the Agentforce platform.