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#customer-service

The latest AI and developer news about #customer-service, with the original source and a short summary.

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PickRingg Automates 65% of Customer Inquiries with AI Agent Based on OpenAI GPT-5.6

·2026.09.24 01:00

PickToss Bank Saves 300 Hours Annually with AI Consultation

·2026.09.23 15:00

Limitations of IVR and Next-Generation Voice Response Systems Based on Conversational AI

·2026.09.09 21:00

Did You Update Your Anthropic Account's Payment Card? Don't Be Sure

·2026.09.03 06:00

Webinar Summary: Admiral Handles Insurance Calls with AI Agents

·2026.08.11 07:00

Deutsche Telekom Adopts AI Voice Technology

·2026.08.10 23:00

AI Virtual Receptionist

·2026.07.30 00:00

New Channel Support

·2026.07.29 00:00

How Cars24 is scaling customer conversations and building faster with OpenAI

·2026.07.16 09:00

How Deutsche Telekom Is Reshaping the Telecom Industry with AI

·2026.07.10 16:00

Alpha Bank

·2026.07.09 20:00

AI Customer Service Agents

·2026.06.02 17:00

LOT Polish Airlines Announcement

·2026.06.02 07:00

In the AI Era, Call Center Employment Is Actually Rising

·2026.05.19 04:00

Introducing New Modalities

·2026.05.13 12:00

Entry.com

·2026.04.10 14:00

Fábio Porchat

·2026.04.10 14:00

Kömpf24 Introduces Digital Employee 'KIM' Using ElevenLabs Technology

·2026.04.10 14:00

Deutsche Telekom Announces Partnership with ElevenLabs

·2026.04.10 14:00

The Age of Self-Working AI: Agentic AI

·2026.01.23 00:00

Shift from Intent-Based Bots to Proactive AI Agents

·2025.03.27 18:00

Setting a New Customer Service Standard with GPT-4

·2024.09.05 17:00

Klarna's AI Assistant Handles the Work of 700 Full-Time Agents

·2024.04.05 09:00

Easyway Case Study

·2023.04.03 18:00

#customer-service | AI Briefing